The Evolution of Healthcare Logistics: The Canadian Experience
Résumé
The COVID-19 pandemic was an opportunity to grasp the strategic importance of logistics activities within health institutions. Although the theme of healthcare logistics has been studied for more than 20 years, the issues and challenges of logistics activities are just beginning to receive the necessary attention within the organization. In this sense, the development of the logistics function within hospitals in the province of Quebec (Canada) is emblematic of the trend observed in other healthcare institutions around the world. This article is an opportunity to review the evolution of healthcare logistics and to try to trace development paths that are essential to the sustainable performance of healthcare systems.